terms and conditions

# General Terms and Conditions (GTC) **§ 1 Scope** These General Terms and Conditions (GTC) apply to all orders placed by consumers (§ 13 BGB) via our online shop under the domain *thefemmeclub.fashion*. Contracting partner: The Femme Club Karwendelweg 30 6123 Vomperbach Managing Director: Nico Bader Email: business@thefemmeclub.fashion --- **§ 2 Subject of the contract** The presentation of goods in the online shop does not constitute a legally binding offer, but rather a non-binding online catalogue. --- **§ 3 Conclusion of contract** By clicking the button “order with payment” the customer places a binding order for the goods contained in the shopping cart. The purchase contract is concluded when the order confirmation is sent by email. --- **§ 4 Prices and shipping costs** 1. All prices are in euros including the applicable statutory value added tax plus shipping costs. 2. The specific shipping costs will be displayed during the ordering process. 3. Returns are generally at the customer's expense (see § 5). --- **§ 5 Right of withdrawal & returns** 1. Consumers have a statutory right of withdrawal of 14 days. 2. The cancellation period shall be 14 days from the day on which the customer or a designated third party takes possession of the goods. 3. To exercise the right of withdrawal, the customer must inform us of his decision by means of a clear statement (e.g. by email). 4. **Return shipping costs:** - The customer bears the **full cost of return** – regardless of the country from which the return is made. - These costs will not be covered by us and will not be reimbursed. 5. Refunds will be issued after receipt and inspection of the returned goods. They must be in their original condition and show no signs of wear. 6. The right of withdrawal is excluded in the case of: - Goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed (e.g. underwear, swimwear, opened cosmetics). - Custom-made or personalized items. --- **§ 6 Delivery & Shipping** 1. Delivery will be made to the delivery address specified by the customer. 2. Delivery time is usually 7-12 business days (international deliveries may take longer). 3. In cases of particularly high demand, delivery times may vary. --- **§ 7 Liability for defects** The statutory warranty rights apply. --- **§ 8 Liability** We are only liable for intentional misconduct and gross negligence, as well as for injury to life, limb, or health. In the case of slightly negligent breaches of duty, we are only liable for foreseeable damages that are typical for this type of contract. --- **§ 9 Retention of title** The goods remain our property until full payment has been made. --- **§ 10 Storage of the contract text** The contract text will be saved after the contract is concluded. Customers can request the order details via email. --- **§ 11 Final provisions** 1. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. 2. For consumers, this choice of law shall apply only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which the consumer has his habitual residence. 3. If the customer is a merchant, our place of business shall be the agreed place of jurisdiction.