Cancellation policy

# Cancellation policy **Right of withdrawal** You have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must inform us (The Femme Club, Karwendelweg 30, 6123 Vomperbach, Austria, email: business@thefemmeclub.fashion) of your decision to withdraw from this contract by means of a clear statement (e.g. by email). You may use the attached sample cancellation form, although this is not mandatory. --- **Consequences of revocation** If you cancel this contract, we will refund all payments we have received from you. The **return shipping costs**, which are to be borne by the customer, will be deducted from the refund. The refund will be made using the payment method selected at the time of purchase. The refund will be processed once we have received and inspected the returned goods. The items must be in their original condition and show no signs of wear. --- **Return shipping costs** Returns are not free of charge. All return shipping costs are to be borne by the customer, regardless of the country from which the return is made. --- **Exclusion of the right of withdrawal** The right of withdrawal does not apply to the following contracts: - Supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if the seal has been removed after delivery. - Opened or used cosmetic products. - Custom-made or personalized items. --- # Sample cancellation form (If you wish to cancel the contract, please fill out this form and send it to us.) To: The Femme Club Karwendelweg 30 6123 Vomperbach Austria Email: business@thefemmeclub.fashion I hereby revoke the contract I concluded for the purchase of the following goods: — Ordered on: __________ — Received on: __________ — Consumer's name: __________ — Consumer's address: __________ — Order number (optional): __________ - Date: __________ (Signature only for notification on paper)